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Please read the relevant sections of terms and conditions carefully for the items you are hiring.

BOUNCY CASTLES & DISCO DOMES

  • It is the responsibility of the person hiring the inflatable to ensure that all possible steps are taken to avoid injury to users or damage to the inflatable.
  • A responsible adult must supervise the inflatable at all times.
  • No adults allowed on the inflatables unless they have been told by Wee Tait Entertainment staff or an adult inflatable has been booked.
  • Ensure inflatable is not overcrowded by following the user guide on each inflatable.
  • Keep kids of the same ages with each other and rotate to suit
  • User should not fight , flip or climb the wall of the inflatables.
  • No food , drink , chewing gum or sharp objects should be allowed on the inflatable , in doing so this will lead to an additional charge of £50 minimum for cleaning/damages.
  • Footwear , glasses , jewellery and any other dangerous objects must be removed before using the inflatable.
  • No face paint , party poppers , streamers or silly string to be near the castle at anytime unless provided by Wee Tait Entertainment.
  • No smoking or BBQ's near the inflatable.
  • No pets allowed on or near the inflatable.
  • Do not allow any users to bounce on the inflatable step this is for safety only.
  • Anyone with back or neck problems should not use the inflatable.
  • When not in use please turn the inflatable off.
  • Children should not run around the sides or back of the inflatable to avoid tripping , injury or electrocution to inflation fan.
  • The inflatable should not be used if the jumping area becomes wet.
  • In the event of heavy rain the inflatable should be turned off and unplugged. Once the rain stops plug it back in and switch on drying it off with an old towel.Speakers & disco lights must be removed from disco domes and refitted safely once the rain has stopped.
  • Should the equipment fail make sure all users are off the inflatable and inform ourselves immediately
  • Only Wee Tait Entertainment staff should move the inflatable.
  • It is the hirers responsibility to have the area clear and safe for the inflatable. All animal droppings must be removed, failing to do so could see your hire being cancelled.
  • The inflatable must be in a clean condition for collection with no damage or badly soiled areas. If this occurs the hirer will be expected to pay cleaning cost of £50 minimum and damage costs at the rate of repair plus any loss of earnings.
  • We do not hire onto hard surfaces or artificial grass. Booking under another surface will lead to full payment being charged and inflatable not being set up.
  • It is the responsibility of the hirer to ensure all questions within the booking form are completed correctly, any false information will lead to booking being cancelled and no refund given.
  • It is the responsibility of the hirer to ensure that the delivery area is accessible
  • The inflatables are extremely heavy, as per booking form, if your venue has any more than 5 stairs for access then please contact us before booking.
  • Remaining balances will be due at least 7 days before the hire commences. You will be contacted via email as a reminder of this.

SOFTPLAY

  • Hirers are responsible for ensuring supervision and safety at all times.
  • Only children under 4 should use the soft play equipment.
  • Soft play equipment is mainly for indoor use. Our softplay can be used outside providing it is dry weather.
  • No face paint , party poppers , streamers or silly string to be near the soft play at anytime unless provided by Wee Tait Entertainment.
  • No food , drink , chewing gum or sharp objects should be allowed on the inflatable . In doing so this will lead to an additional charge of £50 minimum for cleaning/damages.
  • The soft play must be in a clean condition for collection with no damage or badly soiled areas. If this occurred hirer will be expected to play cleaning cost of £50 and damage costs at the rate of repair plus any loss of earnings.
  • All balls must be returned into the ball pool for the allocated collection time. Failing to do so could lead to additional charge.
  • Users must not sit on the inflatable soft play surround .
  • Soft play must be in a clean condition for collection with no damage or badly soiled areas. If this occurred hirer will be expected to pay cleaning cost of £50 minim and damage costs at the rate of repair plus any loss of earnings.
  • It is the responsibility of the hirer to ensure all questions within the booking form are completed correctly, any false information will lead to booking being cancelled and no refund given.
  • It is the responsibility of the hirer to ensure that the delivery area is accessible.
  • If your venue has any more than 5 stairs for access then please contact us before booking.
  • Remaining balances will be due at least 7 days before the hire commences. You will be contacted via email as a reminder of this.

INFLATABLE NIGHTCLUB/PUBS

  • It is the responsibility of the person hiring the inflatable to ensure that all possible steps are taken to avoid injury to users or damage to the inflatable.
  • A security deposit of £100 is manually added to any pub/club bookings. This deposit will be returned via bank transfer after your booking date. We will not return the security deposit if any hire items come back damaged.
  • A responsible adult must supervise the inflatable at all times.
  • No face paint , party poppers , streamers or silly string to be near the night club at anytime unless provided by Wee Tait Entertainment.
  • No smoking or BBQ's near the inflatable.
  • No pets allowed on or near the inflatable.
  • No one should not run around the sides or back of the inflatable to avoid tripping , injury or electrocution to inflation fan.
  • In the event of heavy rain speakers and lights should be removed and the inflatable should be switch of and reflated once the rain has passed.
  • Our inflatable pubs are not waterproof.
  • Only Wee Tait Entertainment staff should move the inflatable.
  • The inflatable may have to be kept on overnight our staff will inform you of this.
  • The inflatable must be in a clean condition for collection with no damage or badly soiled areas. If this occurred hirer will be expected to pay cleaning cost of £50 and damage costs at the rate of repair plus any loss of earnings.
  • It is the responsibility of the hirer to ensure all questions within the booking form are completed correctly, any false information will lead to booking being cancelled and no refund given.
  • It is the responsibility of the hirer to ensure that the delivery area is accessible.
  • The inflatables are extremely heavy, as per booking form, if your venue has any more than 5 stairs for access then please contact us before booking.
  • Remaining balances will be due at least 7 days before the day hire commences. You will be contacted via email as a reminder of this.

FOOD MACHINES

  • Food machines will only be operated by a member of Wee Tait Entertainment staff.
  • Wee Tait Entertainment takes no responsibility for any allergies or reactions caused by the ingredients we use , for information on the ingredients used please contact us before your event.
  • Flavours and servings may vary from images showing but quantity will remain of the same value.
  • Remaining balances will be due at least 7 days before the day hire commences. You will be contacted via email as a reminder of this.

WEE TAIT HQ BOOKING

Access for your party is 30mins prior to event time and 30mins after for clean up. Please note you must be cleared up within 30mins of your event ending. If you require more time than this, please get in touch. If we can cater to this we will.

  • Kids are your own responsibility. You must ensure you are watching your kids & ensure they are
    nowhere they shouldn't be.
  • Our staff are here to help as much as possible but be aware we are all human so be kind and polite.
  • We will not tolerate bad language & aggressive behaviour - we have the right to cancel/end your event
    early.
  • If you require any special requirements - please ensure you give us as much notice as possible.
  • If you are bringing in your own decorations/catering - You must tidy up after your own party.
  • We are challenge 25. No one under the age of 18 should be drinking on our property - If this happens
    we have the right to cancel/end your party.
  • Please ensure you & guests are respectful of our products/venue - If damages occur we may need to
    charge.
  • Strictly NO SMOKING (Vapes too) within our venue - please ensure you stand outside
  • It is your responsibility to cut the cake & provide foil/tubs etc for the cake.
  • Common items forgotten: Candles, lighter, foil/tubs, charger(if required).

MAGIC MIRROR PHOTOBOOTH

  • The Magic mirror comes in 2, 3 or 4 hour packages.
  • The mirror comes with props, red carpet and poles if space allows for them. If the space is not adequate we can not assemble the carpet and poles to preserve space.
  • It is your responsibility to ensure easy access for our mirror. We can not bring the mirror up steps, we require a lift for this.
  • The mirror comes with our QR code link to view your photos. We do offer prints at an additional cost and prints can be limited per image taken, (for example we wouldn't print 5 of the same image or print unnecessarily.)
  • We also offer a USB stick to upload your images at an additional charge. The QR code is active for 3 weeks for you to save and download all your images. After this time the images will delete.
  • Malfunctions can occur onsite which is commonly Internet/wifi related and in some locations the signal is poor and can cause the mirror to freeze/crash on occasion but staff onsite know how to rectify and will only take approx 30 seconds to 1 minute to get going again.
  • Any time lost due to Malfunctions we will add onto the end of your hire.
  • We ask that props are not taken away from the Mirror area and if guests would not play fight or abuse our products. Any damages or loss of our product will incur a charge to replace items.

IGLOO HIRE

  • Our Igloo hire is designed for all weather's but this varies on what you intend the igloo to be used for. Some of our packages can sometimes be unsuitable for certain weather conditions, ie, heavy rain.
  • Although we put a flooring surface down if necessary the igloo is not a sealed unit so there is no attached flooring to the igloo, if it's heavy rain the water can make its way under the igloo and cause puddles to form.

  • It is entirely the risk of the customer when booking the igloo. Therefore we cannot be held responsible if the weather makes the igloo unusable for your event, we can advise the risks but it is up to the customer. We cannot refund any monies if the hire is out and not used because of weather or other events beyond our control. Other cancellations please refer to our cancellation policy.

MARQUEE HIRE

  • The person/organisation accountable for hiring the marquee/tent shall be liable for loss or damage of equipment provided by the company.
  • The company are not responsible for damage or injury to anyone using the equipment.
  • If the person/organisation accountable for hiring the marquee/tent has not considered the space required to set up, the company will not be able to fulfil the contract, nor will any refund be provided

BAR SERVICES/LICENSING

Any venue we hold licences to for alcohol and bar services will have a £250 security applied to the customers order, any behaviour or acts that can risk the company license will not be tolerated and will result in losing your security deposit and also your event being closed down with no refund possible. The security deposit will also cover your minimum spend. Minimum spend must reach £400 before any money will be returned. If sales reach within 10% of the £400 min spend you will receive a 50% return of your security deposit, only once minimum spend has been reached (along with no rules broken) will your security deposit be refunded.

Any under age drinking, consumption of alcohol not purchased from the licence holder on site of premises, aggressive behaviour or drug consumption can result in the bar being shut down. Purchasing alcohol for people under the legal age, refusal to comply with the rules, violence or destruction of property will result in loss of all security deposits and the event cancelled or closed down. We operate a think 25 and will/can ask for ID for anyone.

Buy Back Scheme with Bar hire

Terms and Conditions for the Buy-Back Scheme

Thank you for participating in our Buy-Back Scheme. To ensure transparency and a smooth process, please review the following terms and conditions:

  1. Collection Fee

    • A collection fee will apply if we are required to collect bottles, cans, or other items. The fee will be communicated prior to collection and must be agreed upon by both parties.

  2. Refund Value

    • Items returned through the Buy-Back Scheme will receive a refund value less than the original purchase price per bottle/can. The refund rate will be determined and provided in advance.

  3. Condition of Items

    • Only unopened, untampered, and undamaged bottles or cans will be accepted for the Buy-Back Scheme.
    • Any item that appears opened, tampered with, or damaged will not qualify for a refund.

  4. No Substitutions

    • Substitutions or exchanges of items for those not originally purchased through our business are not permitted.

  5. Manager’s Discretion

    • All bottles or cans returned are subject to review and approval at the manager’s discretion. The manager reserves the right to accept or reject items based on their condition or adherence to these terms.

  6. Right to Refuse

    • We reserve the right to refuse participation in the Buy-Back Scheme at any time, for any reason. This includes, but is not limited to, suspected misuse of the scheme or failure to comply with the above terms.

  7. Changes to the Terms

    • We may update or amend these terms and conditions at our discretion. Any changes will be communicated to participants.

By participating in our Buy-Back Scheme, you acknowledge that you have read, understood, and agreed to these terms and conditions.

For any questions or further clarification, please contact us directly.

LED LETTERS/NUMBERS

The LED numbers/letters/stands cannot be set up outside without express permission from Wee Tait

  • No sitting, climbing, or leaning against the letters/numbers/stands
    Once set up by Wee Tait, the letters/numbers/stands should not be unplugged or moved.
  • Do not change the settings of the letters/numbers
  • The LED numbers/letters/stands are an electrical item, so cannot be placed near liquids and people should not place drinks on them
  • All hire items must be treated with care and consideration
  • Any damage to any of the LED items when on hire and under your supervision will be charged and invoiced for the repairs/replacement of the item.
  • Our LED letters/numbers are for INDOOR USE only.

LED FURNITURE - PICK N MIX- DONUT WALL

  • Our LED products should not be set up outside without permission from Wee Tait
  • All hire items must be treated with care and consideration
  • Any damages incurred while out on hire and under your supervision will be charged and invoiced for the repairs/replacement of the item.

LED DANCEFLOOR (RGB DANCEFLOOR)

  • It is the responsibility of the customer to provide the company with sufficient time (approx. 90 minutes) to set up the dancefloor and ensure the venue has suitable access.
  • The company shall not be held liable for delay if the venue is not accessible at the previously agreed time.
  • Once the dancefloor has been laid, it should not be moved by anyone other than a member of company staff.
  • The company will return to collect the dancefloor at a time agreed during the booking process.
  • Tables/chairs and other furniture should not be placed on or dragged across the surface of the floor.
  • No food or drink is to be consumed on the dancefloor. The dancefloor is not suitable for any event involving water e.g. foam party.
  • The person/organisation accountable for hiring the dancefloor shall be liable for any loss or damage to the dancefloor.
  • As the dancefloor is a very expensive piece of equipment, any damage shall be charged at the cost of repair and any loss at the cost of replacement.

BALLOONS

  • The company will arrange a suitable date/time for the client to collect the balloons.
    Delivery can be arranged at the time of order, subject to a fee.
  • The company is not responsible for tardiness if collection/delivery times or venue are changed within 48 hours of the event.
  • The company will follow the client’s requests closely to create the balloon display desired. However, the company may not be able to source the exact balloons in any imagery provided, so will source balloons as close as possible in colour and style. Therefore, balloon displays may not be an exact replica of any
    photography provided.

SECURITY DEPOSIT

Some items require a security deposit on them. We have a minimum of £100 security on items for overnight hire. The security deposit will be returned within 1 week of the hire date once all items have been returned and ensured there are no damages.

LIABILITY

All items remain in the ownership of the company, however during the hire period the client is responsible for looking after the items. The client therefore must make every effort to ensure that the items are treated with respect, kept dry and retained in a secure place. The items hired are the responsibility of the client from the time delivery has been taken until the time they have been collected by the company. The company accepts no responsibility for the hired items causing injury to any person, object or premises during the hire period.

DAMAGED OR MISSING ITEMS

Any damaged or missing items will be charged at four times the hire price. The total cost will be confirmed in writing to the client within 1 week of the items return date. The cost will be deducted from the security deposit and any remaining amount of deposit credited to the client within 1 week. Should the damaged or missing items have a higher value than the security deposit the client will be sent an invoice for the outstanding balance and payment must be made to the company within 1 week of the invoice date.

CANCELLATION POLICY

  • Wee Tait Entertainment has the right to cancel at anytime due to the following reasons, bad weather including strong winds where a credit note or rearrangement of the hire will be offered as per our bad weather policy.
  • Wee Tait Entertainment has the right to cancel due to damaged or broken equipment , broken down or damaged vehicle and illness. In these events a refund of any moneys paid will be given inline with our refund policy.
  • Customers have the right to cancel 7 days before there hire date with only a loss of deposit , cancelations made after this period will be charged at full price of the booking.
  • Wee Tait Entertainment has the right to cancel a booking if the booking form has been incorrectly completed with no refund given.
  • Wee Tait Entertainment has the right to cancel a booking if the delivery site is not accessible and we have not been informed of these circumstances beforehand with no refund given.
  • Deposits are non refundable. We will also minus any costs we have paid out from your refund.

BAD WEATHER POLICY

Wee Tait Entertainment has the right to cancel any outdoor bookings when the weather conditions are deemed as unsafe or against health and safety guidelines. The following will be deemed as unsafe:

  • Forecasted persistent rain
  • Forecasted wind gusts stronger than 24mph
  • Snow
  • Heavy frost

In the event any of the above , your booking will be cancelled. Wee Tait Entertainment will offer to reschedule your booking on an agreed date by both parties or a credit voucher will be given which can be used within 12 months but must be booked within 6months.

REFUND POLICY

Please read all our terms and conditions as these will help you understand our refund policy. Refunds will only be given for reasons stated within our terms and conditions. These will be paid directly back to the paying card within 7 working days.

Credit notes will be emailed with 1-5 working days.

Booking rearrangements can be made via telephone, text or email.