Please read the relevant sections of terms and conditions carefully for the items you are hiring.
BOUNCY CASTLES & DISCO DOMES
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It is the responsibility of the person hiring the inflatable to ensure that all possible steps are taken to avoid injury to users or damage to the inflatable.
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A responsible adult must supervise the inflatable at all times.
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No adults allowed on the inflatables unless advised by Wee Tait Entertainment staff or an adult inflatable has been booked.
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Ensure the inflatable is not overcrowded by following the user guide displayed on each inflatable.
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Keep children of similar ages together and rotate groups as necessary.
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Users must not fight, flip, or climb the walls of the inflatable.
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No food, drink, chewing gum, or sharp objects allowed. Any cleaning or damage will incur a minimum £50 charge.
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Footwear, glasses, jewellery, and any other dangerous objects must be removed before use.
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No face paint, party poppers, streamers, or silly string near the inflatable unless provided by Wee Tait Entertainment.
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No smoking, BBQs, or pets near the inflatable.
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Do not allow users to bounce on the inflatable step – this is for safety only.
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Anyone with back or neck problems should not use the inflatable.
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Turn the inflatable off when not in use.
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Children must not run around the sides or back of the inflatable to prevent injury or electrocution from the fan.
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Do not use the inflatable if the surface becomes wet.
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In the event of heavy rain, switch off and unplug. Dry with a towel before reusing.
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If the equipment fails, ensure all users exit immediately and contact Wee Tait Entertainment.
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Only Wee Tait Entertainment staff should move the inflatable.
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The hirer must ensure the area is clear, safe, and free from animal droppings. Failure to do so may result in cancellation.
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Inflatables must be clean and undamaged upon collection. Cleaning or repair charges (£50 minimum) plus loss of earnings may apply.
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We do not hire onto hard surfaces or artificial grass. Incorrect surface details will result in full payment being charged and no setup.
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The hirer is responsible for completing the booking form accurately. False information may result in cancellation with no refund.
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Ensure the delivery area is accessible.
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If there are more than 5 stairs for access, contact us before booking.
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Remaining balances are due at least 7 days before the hire commences. Email reminders will be sent.
SOFT PLAY
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Hirers are responsible for supervision and safety at all times.
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Only children under 4 years old should use soft play equipment.
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Soft play is primarily for indoor use but can be used outdoors in dry weather only.
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No face paint, party poppers, streamers, or silly string unless provided by Wee Tait Entertainment.
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No food, drink, chewing gum, or sharp objects allowed. A minimum £50 charge applies for cleaning/damages.
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Soft play must be clean and undamaged upon collection. A £50 cleaning fee and repair costs may apply.
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All balls must be returned to the ball pool before collection. Failure to do so may incur an additional charge.
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Users must not sit on the inflatable soft play surround.
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Booking form details must be completed accurately. False information will result in cancellation with no refund.
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Ensure the delivery area is accessible.
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Contact us if there are more than 5 stairs for access.
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Remaining balances are due at least 7 days before the hire commences. Email reminders will be sent.
WEE TAIT HQ BOOKINGS
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Access is available 30 minutes prior to your event and 30 minutes after for clean-up.
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Parents/guardians are responsible for supervising their own children at all times.
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Please treat our staff with kindness and respect – we will not tolerate aggressive behaviour or bad language.
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Inform us in advance of any special requirements.
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If bringing your own decorations or catering, you must tidy up afterwards.
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We operate Challenge 25 – no one under 18 may consume alcohol on the premises. Breaches may result in event cancellation.
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Please respect the venue and its products. Damages may incur a charge.
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Strictly NO SMOKING or VAPING inside the venue. Please smoke outside.
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It is your responsibility to cut and store your cake (foil/tubs not provided).
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Commonly forgotten items: candles, lighter, foil/tubs, charger (if required).
SECURITY DEPOSIT
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Some items require a security deposit (minimum £100 for overnight hire).
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Deposits are returned within 1 week of hire completion, provided no damage or loss occurs.
CUSTOMER RESPONSIBILITIES
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Provide accurate venue information: access, stairs, loading, and any hazards.
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Staff will not lift heavy items upstairs; assistance may be offered at your own risk.
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Abuse, threats, or aggression toward staff will result in forfeited deposits/payments.
OUTDOOR HIRE & SITE REQUIREMENTS
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Ground must be flat, level, and free of hazards, dog mess, mud, or waterlogging, with clear access.
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No smoking near any hired items.
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No hanging banners or decorations with pins.
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Wee Tait may cancel due to extreme weather. Reschedule/credit only if the client is not at fault.
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If the site/ground is unsuitable, no refund or credit will be issued.
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Site assessments may incur a charge.
FURNITURE HIRE
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Items include: Wooden Chiavari Chairs, 4ft Round Tables, 6ft Trestle Tables, Barrel Bar, Cocktail Tables, Conference Chairs.
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The client is responsible for any damage or loss.
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Items may show normal wear and tear.
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Improper use may result in additional charges.
OUTDOOR HIRE ITEMS
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Items include: Marquee (6x4m), Igloo, Inflatable Pub (Small), 6ft Gas Patio Heater, Fairy Light Canopy, Draping (White Silk Blend), Cherry Blossom Tree, Candelabras, Fishbowl Centrepiece, Floral Birdcage Centrepiece.
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Flat, clear, stable ground is required (Marquee requires 6x4m space plus 1m clearance around).
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The client is responsible for any damage or injury during use.
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Weather-related reschedules/credits apply only if the client is not at fault.
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No smoking or hanging banners/pins.
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Site assessments may incur a charge.
DANCEFLOOR HIRE
EVENT DECOR & ENTERTAINMENT
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Items include: LED Numbers/Letters, Magic Mirror Photobooth, Neon Signs, Table Centrepieces, Backdrops, Balloons, Lighting, Party Food & Drinks.
LED Numbers/Letters:
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Recommended for indoor use unless approved for outdoor setup.
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No sitting, climbing, leaning, or liquids near them.
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No smoking or hanging banners.
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Client responsible for any damage or loss.
Magic Mirror Photobooth:
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QR code access available for 3 weeks (no printing option).
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Props must remain in designated area.
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Client responsible for damages.
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Wee Tait not liable for Wi-Fi or technical issues.
Neon Signs, Centrepieces, Backdrops, Balloons & Lighting:
Party Food & Drinks:
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All fun food carts include a trained attendant.
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Carts must only be operated by Wee Tait staff.
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Client must ensure safe access, parking, and power supply (13-amp plug socket required).
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Carts to be placed on a flat, stable surface indoors or under cover outdoors.
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Standard hire includes up to 2 hours of service or until products run out.
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Additional time or refills available at extra cost.
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All equipment is PAT tested, and attendants are food hygiene certified.
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Client responsible for damage caused by guests or venue staff.
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For outdoor events, suitable shelter must be provided.
BAR SERVICES
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Applies to Mobile Bar and Bar Packages.
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Licensed venues only.
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Underage drinking, outside alcohol, or aggressive behaviour are strictly prohibited.
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Client responsible for guest conduct.
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Wee Tait reserves the right to close the event to protect the venue license.
CAKES
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Cakes are collected or delivered at the agreed time.
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Changes within 48 hours are not Wee Tait’s responsibility.
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Store cakes on a suitable surface and remove non-edible items.
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Client is responsible for any damage, spoilage, or shortages.
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Allergies are the client’s responsibility.
PROJECTOR & SCREEN
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Best used in dark or shaded areas with adequate space.
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Client must provide media devices and Wi-Fi if required.
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Client responsible for ensuring environment suitability.
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Wee Tait not liable for projection issues or environmental factors.
COMPLAINTS & DISPUTE RESOLUTION
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Complaints must be submitted in writing to Michelle@weetait.com.
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Wee Tait will acknowledge and aim to resolve within a reasonable timeframe.
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Clients must communicate respectfully. Abusive or defamatory language will void complaints.
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Unresolved issues may be escalated to management or alternative dispute resolution (mediation/arbitration).
SOCIAL MEDIA & DEFAMATION
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No false, misleading, or defamatory online comments about Wee Tait, its employees, or affiliates.
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Legal action may be taken for slander or libel.
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Fair criticism is encouraged via official communication channels first.
LIMITATION OF LIABILITY