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Please read the relevant sections of terms and conditions carefully for the items you are hiring.

BOUNCY CASTLES & DISCO DOMES

  • It is the responsibility of the person hiring the inflatable to ensure that all possible steps are taken to avoid injury to users or damage to the inflatable.

  • A responsible adult must supervise the inflatable at all times.

  • No adults allowed on the inflatables unless advised by Wee Tait Entertainment staff or an adult inflatable has been booked.

  • Ensure the inflatable is not overcrowded by following the user guide displayed on each inflatable.

  • Keep children of similar ages together and rotate groups as necessary.

  • Users must not fight, flip, or climb the walls of the inflatable.

  • No food, drink, chewing gum, or sharp objects allowed. Any cleaning or damage will incur a minimum £50 charge.

  • Footwear, glasses, jewellery, and any other dangerous objects must be removed before use.

  • No face paint, party poppers, streamers, or silly string near the inflatable unless provided by Wee Tait Entertainment.

  • No smoking, BBQs, or pets near the inflatable.

  • Do not allow users to bounce on the inflatable step – this is for safety only.

  • Anyone with back or neck problems should not use the inflatable.

  • Turn the inflatable off when not in use.

  • Children must not run around the sides or back of the inflatable to prevent injury or electrocution from the fan.

  • Do not use the inflatable if the surface becomes wet.

  • In the event of heavy rain, switch off and unplug. Dry with a towel before reusing.

    • For disco domes, remove speakers and lights during rain and refit once dry.

  • If the equipment fails, ensure all users exit immediately and contact Wee Tait Entertainment.

  • Only Wee Tait Entertainment staff should move the inflatable.

  • The hirer must ensure the area is clear, safe, and free from animal droppings. Failure to do so may result in cancellation.

  • Inflatables must be clean and undamaged upon collection. Cleaning or repair charges (£50 minimum) plus loss of earnings may apply.

  • We do not hire onto hard surfaces or artificial grass. Incorrect surface details will result in full payment being charged and no setup.

  • The hirer is responsible for completing the booking form accurately. False information may result in cancellation with no refund.

  • Ensure the delivery area is accessible.

  • If there are more than 5 stairs for access, contact us before booking.

  • Remaining balances are due at least 7 days before the hire commences. Email reminders will be sent.


SOFT PLAY

  • Hirers are responsible for supervision and safety at all times.

  • Only children under 4 years old should use soft play equipment.

  • Soft play is primarily for indoor use but can be used outdoors in dry weather only.

  • No face paint, party poppers, streamers, or silly string unless provided by Wee Tait Entertainment.

  • No food, drink, chewing gum, or sharp objects allowed. A minimum £50 charge applies for cleaning/damages.

  • Soft play must be clean and undamaged upon collection. A £50 cleaning fee and repair costs may apply.

  • All balls must be returned to the ball pool before collection. Failure to do so may incur an additional charge.

  • Users must not sit on the inflatable soft play surround.

  • Booking form details must be completed accurately. False information will result in cancellation with no refund.

  • Ensure the delivery area is accessible.

  • Contact us if there are more than 5 stairs for access.

  • Remaining balances are due at least 7 days before the hire commences. Email reminders will be sent.


WEE TAIT HQ BOOKINGS

  • Access is available 30 minutes prior to your event and 30 minutes after for clean-up.

    • If more time is required, please contact us in advance.

  • Parents/guardians are responsible for supervising their own children at all times.

  • Please treat our staff with kindness and respect – we will not tolerate aggressive behaviour or bad language.

    • We reserve the right to cancel or end your event early if this occurs.

  • Inform us in advance of any special requirements.

  • If bringing your own decorations or catering, you must tidy up afterwards.

  • We operate Challenge 25 – no one under 18 may consume alcohol on the premises. Breaches may result in event cancellation.

  • Please respect the venue and its products. Damages may incur a charge.

  • Strictly NO SMOKING or VAPING inside the venue. Please smoke outside.

  • It is your responsibility to cut and store your cake (foil/tubs not provided).

  • Commonly forgotten items: candles, lighter, foil/tubs, charger (if required).


SECURITY DEPOSIT

  • Some items require a security deposit (minimum £100 for overnight hire).

  • Deposits are returned within 1 week of hire completion, provided no damage or loss occurs.


CUSTOMER RESPONSIBILITIES

  • Provide accurate venue information: access, stairs, loading, and any hazards.

  • Staff will not lift heavy items upstairs; assistance may be offered at your own risk.

  • Abuse, threats, or aggression toward staff will result in forfeited deposits/payments.


OUTDOOR HIRE & SITE REQUIREMENTS

  • Ground must be flat, level, and free of hazards, dog mess, mud, or waterlogging, with clear access.

  • No smoking near any hired items.

  • No hanging banners or decorations with pins.

  • Wee Tait may cancel due to extreme weather. Reschedule/credit only if the client is not at fault.

  • If the site/ground is unsuitable, no refund or credit will be issued.

  • Site assessments may incur a charge.


FURNITURE HIRE

  • Items include: Wooden Chiavari Chairs, 4ft Round Tables, 6ft Trestle Tables, Barrel Bar, Cocktail Tables, Conference Chairs.

  • The client is responsible for any damage or loss.

  • Items may show normal wear and tear.

  • Improper use may result in additional charges.


OUTDOOR HIRE ITEMS

  • Items include: Marquee (6x4m), Igloo, Inflatable Pub (Small), 6ft Gas Patio Heater, Fairy Light Canopy, Draping (White Silk Blend), Cherry Blossom Tree, Candelabras, Fishbowl Centrepiece, Floral Birdcage Centrepiece.

  • Flat, clear, stable ground is required (Marquee requires 6x4m space plus 1m clearance around).

  • The client is responsible for any damage or injury during use.

  • Weather-related reschedules/credits apply only if the client is not at fault.

  • No smoking or hanging banners/pins.

  • Site assessments may incur a charge.


DANCEFLOOR HIRE

  • Items: LED/Modular Dancefloor.

  • Setup & Collection:

    • Allow approx. 90 minutes for setup.

    • Ensure clear venue access.

    • Only Wee Tait staff may move the dancefloor.

  • Usage:

    • No tables, chairs, or furniture on the surface.

    • No food or drink on the dancefloor.

    • Not suitable for water-based events (foam parties, etc.).

  • Liability:

    • Client responsible for loss or damage.

    • Damages charged at repair or replacement cost.


EVENT DECOR & ENTERTAINMENT

  • Items include: LED Numbers/Letters, Magic Mirror Photobooth, Neon Signs, Table Centrepieces, Backdrops, Balloons, Lighting, Party Food & Drinks.

LED Numbers/Letters:

  • Recommended for indoor use unless approved for outdoor setup.

  • No sitting, climbing, leaning, or liquids near them.

  • No smoking or hanging banners.

  • Client responsible for any damage or loss.

Magic Mirror Photobooth:

  • QR code access available for 3 weeks (no printing option).

  • Props must remain in designated area.

  • Client responsible for damages.

  • Wee Tait not liable for Wi-Fi or technical issues.

Neon Signs, Centrepieces, Backdrops, Balloons & Lighting:

  • Client responsible for proper use and avoiding damage.

Party Food & Drinks:

  • All fun food carts include a trained attendant.

  • Carts must only be operated by Wee Tait staff.

  • Client must ensure safe access, parking, and power supply (13-amp plug socket required).

  • Carts to be placed on a flat, stable surface indoors or under cover outdoors.

  • Standard hire includes up to 2 hours of service or until products run out.

  • Additional time or refills available at extra cost.

  • All equipment is PAT tested, and attendants are food hygiene certified.

  • Client responsible for damage caused by guests or venue staff.

  • For outdoor events, suitable shelter must be provided.


BAR SERVICES

  • Applies to Mobile Bar and Bar Packages.

  • Licensed venues only.

  • Underage drinking, outside alcohol, or aggressive behaviour are strictly prohibited.

  • Client responsible for guest conduct.

  • Wee Tait reserves the right to close the event to protect the venue license.


CAKES

  • Cakes are collected or delivered at the agreed time.

  • Changes within 48 hours are not Wee Tait’s responsibility.

  • Store cakes on a suitable surface and remove non-edible items.

  • Client is responsible for any damage, spoilage, or shortages.

  • Allergies are the client’s responsibility.


PROJECTOR & SCREEN

  • Best used in dark or shaded areas with adequate space.

  • Client must provide media devices and Wi-Fi if required.

  • Client responsible for ensuring environment suitability.

  • Wee Tait not liable for projection issues or environmental factors.


COMPLAINTS & DISPUTE RESOLUTION

  • Complaints must be submitted in writing to Michelle@weetait.com .

  • Wee Tait will acknowledge and aim to resolve within a reasonable timeframe.

  • Clients must communicate respectfully. Abusive or defamatory language will void complaints.

  • Unresolved issues may be escalated to management or alternative dispute resolution (mediation/arbitration).


SOCIAL MEDIA & DEFAMATION

  • No false, misleading, or defamatory online comments about Wee Tait, its employees, or affiliates.

  • Legal action may be taken for slander or libel.

  • Fair criticism is encouraged via official communication channels first.


LIMITATION OF LIABILITY

  • Wee Tait is not liable for indirect, incidental, or consequential damages arising from equipment hire or social media content.